Help

Short answers to frequent questions.

Do I need to install anything?

To try it, no: every resort plays in discovery mode in your browser, on a computer or a phone. The full game is the Android app, free on Google Play. The iPhone app will follow.

What's free?

In the app, Font-Romeu Pyrénées 2000 in full, and on every other resort the Discovery Pass: the base area, one lift and one run. In the browser, every resort plays in discovery, Font-Romeu Pyrénées 2000 included. No ads.

What does the Season Pass unlock?

The Season Pass (€9.99) unlocks every resort in the app for one year from purchase. When it expires, a new purchase is needed to keep going. It is a one-time purchase: no subscription, no automatic renewal.

How do I pay?

In the app, with Google Play and the payment method of your Google account. See the terms of sale.

How do I get my purchases back on another device?

In the app, with « Restore purchases » and the same Google account.

How much space does a resort take?

Between 10 and 30 MB, kept on your phone or in your browser: a resort already downloaded is not downloaded again.

How do I delete a resort?

From the game's world map. Your records and purchases are kept.

A run is wrong or misnamed

Runs and lifts come from OpenStreetMap, which anyone can fix. The resort will be fixed at its next update.

How do I delete my data?

With the « Delete my data » button in the game settings, or by e-mail with the ID shown in the settings. See the privacy policy.

Another question?

Write to us, we answer in French, English or German.

support@toposki.com